Jump to content

Put call on line one on hold to answer a call on line 2. Then transfer call on line 2 and return to call on line one

Recommended Posts

We have a DuraFon 1X and on ShoreTel we can answer a second call, but cannot transfer that call.  When we have one call live and one on hold, our two options are switch between calls, or hang up one call.  Since the DuraFon Pro supports multiple phone system analog extension ports, I assume I can be talking on line one, hear a call ringing on line two, put line one on hold, answer line two, transfer line two to a different extension on our ShoreTel system, and return to line one, but reading the manuals, I can not determine if that is possible or not.  And if it is possible, how hard or easy is it to do.  

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


Important Information

By using this site, you agree to our Terms of Use.