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Found 20 results

  1. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/234696567-What-should-I-do-if-port-1234-is-Closed-after-doing-connectivity-test-on-EZ-Master-
  2. See article posted on EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115007238208-How-to-Update-ezMaster-Software
  3. The EZMaster application seems to disable my EAP1300EXT access points so that I am unable to log into them on the web interface. I have 7 EAP1300EXTs and 1 ENS620EXT and after firing up EZMaster, I was only able to log into one of them and only the Overview part of the menu is showing. Sometimes EZ Controller does this to the AP as well. I have had 4 of them lose all but the Overview menu after using EZ Controller. I could not ping the APs and they did not show up on IP scans. It's like the EZMaster application cuts them off from any outside access. After having to reset all the APs to factory specs and restoring from backup at least twice now, I have decided to disable SNMP altogether on the APs. I was just wondering if anyone else had had this same experience and if you found any warnings or information saying that you might not be able to configure the APs if you use EZMaster,. I think if EZMaster is going to disable the APs from being configured through the Web Interface that it should have some method of turning this back on without resetting them all to factory specifications. Interested in any similar experiences. Regards
  4. tittoninan

    ez master installation trouble

    Hi guys, I am new here. I am trying to install ez master software. I am installing the .ova file in VM player and I have configured the IP address as the same range of my systems IP, I have set 192.168.1.3 for ez master and my systems IP is 192.168.1.2, also I have set the default gateway of the ez master as 198.168.1.1 which is the gateway of the system and then I come out and I am trying to login to the ezmaster in my browser by it's IP assigned but it shows an error page, cannot connect. I have enabled the vmware bridge connection, but still it does not work. Can you all please help me?
  5. There is a category called "pending approval" under Device Management tab. When will devices fall into this category and what am I supposed to do with that?
  6. Please see article Posted on HelpCenter: https://helpcenter.engeniustech.com/hc/en-us/articles/115000837392
  7. See article posted on Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115009684768-How-to-use-bulk-update-on-ezMaster-software-
  8. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115006361768-Configuring-a-Mesh-Network-with-EnGenius-Neutron-EWS-Controller-
  9. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115005869648-Installing-and-setting-up-ezMaster-on-Virtual-Machine
  10. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115006036948-How-to-Migrate-from-EWS-Switch-to-ezMaster
  11. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115005136748-Visualization-on-ezMaster
  12. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115005130628-Creating-New-Project-on-ezMaster
  13. After firing up two new EWS660AP's I had to contact support to get new firmware as Guest mode wouldn't route. So with this being said we already know the engineers are being sloppy in their testing before releasing firmware that should be tested. With this to the side. Lets ask.. Since Guest mode is designed to keep Guest from seeing or interacting with the private network. Why in the world would captive portal point back to the IP address of EZ-master ? Not only are we immediatly giving away the IP Scheme of our private network, But we are also providing direct access back to our private network from the guest side ??? Captive portals main mechanism is used for alerting guest to the fact that they are indeed on a guest network and their activity may or could be monitored when used. Or to alert them that their access may even be restricted from certain content. With this in mind. Don't you feel that traffic should be kept inside on the Guest network until the user agrees to your terms. Engenious, Please fix the fact that this doesn't work as well as your thought process in keeping this traffic seperate.
  14. Mark van Gompel

    Cloud version ezMaster

    Is there any news or status update about the cloud-based version of ezMaster?
  15. Montgomery Technologies is a professional services firm specializing in the integration of technology and commercial real estate. “We provide technology management services for the commercial real estate industry, with a particular focus on telecommunications infrastructure, base building infrastructure, and tenant solutions,” explained Greg Jones, President of Montgomery Technologies. “Prior to using the EnGenius Neutron Series, we had disparate monitoring systems at various locations, and managing all of those systems was a challenge,” said Jones. “With the rollout of the ezMaster software, the Neutron Series has allowed us to really consolidate some of our infrastructure and leverage the platform to manage multiple networks across the country.” “Networking monitoring has taken a big turn with the introduction of the ezMaster platform,” explained Chris Tallerico, Director of Network Services for Montgomery Technologies. “We were managing and monitoring our wireless access points via a third-party product. With ezMaster, we’ve been able to migrate almost all of the WAPs that we monitor in the field to the platform which allows us now to centrally monitor and manage every single wireless product that we have throughout the United States on one platform.”
  16. Montgomery Technologies is a professional services firm specializing in the integration of technology and commercial real estate. “We provide technology management services for the commercial real estate industry, with a particular focus on telecommunications infrastructure, base building infrastructure, and tenant solutions,” explained Greg Jones, President of Montgomery Technologies. “Prior to using the EnGenius Neutron Series, we had disparate monitoring systems at various locations, and managing all of those systems was a challenge,” said Jones. “With the rollout of the ezMaster software, the Neutron Series has allowed us to really consolidate some of our infrastructure and leverage the platform to manage multiple networks across the country.” “Networking monitoring has taken a big turn with the introduction of the ezMaster platform,” explained Chris Tallerico, Director of Network Services for Montgomery Technologies. “We were managing and monitoring our wireless access points via a third-party product. With ezMaster, we’ve been able to migrate almost all of the WAPs that we monitor in the field to the platform which allows us now to centrally monitor and manage every single wireless product that we have throughout the United States on one platform.” Case study PDF: http://www.engeniustech.com/resources/Montgomery Tech Case Study FINAL.pdf Neutron series information: https://www.engeniustech.com/solutions/neutron-series.html
  17. Ardbeg

    Different User Privileges

    It's good to have different user types with different privileges that I can invite other people to manage networks giving out FULL privileges of system.
  18. How to use 3-party authentication when enabling Captive portal? Is there any step-by-step configuration?
  19. What kind of deployment scenario is supported by ezMaster?
  20. When I enable captive portal feature in ezMaster, can I use 3-party authentication server instead of internal RADIUS server?
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