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Found 5 results

  1. I have recently installed three EWS360AP devices on my network replacing older non managed APs from another manufacturer. Since installing the EWS360APs I have been experiencing issues with my various clients not being able to connect or connecting but not receiving IP addresses from my DHCP server. The clients that do not receive an IP address with get connected and receive an IP address if I restart the router or if i just disconnect the network cable (non-POE) from the switch for a moment and then reconnect it. This leads me to believe that there may be something not configured correctly in the switch, but the old access points did not have this issue. So I am stuck trying to figure this out. I have been trouble shooting this for over two weeks and I am getting nowhere. I am running the ezMaster controller software for management of the APS. If I cannot get this working soon I will be forced to go another route for our wireless needs. thank you David McQuade backup (1).bin
  2. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115004250388-What-is-the-difference-between-Mesh-AP-and-Mesh-Point-
  3. EWS360AP After updating to v3.3.37 i can not disable the mesh led on my access-points. We have disabled all leds, but now the mesh led is on. How to disable this?
  4. The 802.11ac protocol has a number of enhancements that have been implemented in multiple phases. Wider Channel Widths 80 MHz channels (contiguous) 160 MHz channels (contiguous or two non-contiguous 80 MHz slices) 256-QAM (Quadrature amplitude modulation) Provides a 33% increase in throughput over the 64-QAM used in 11n Downlink Multi-user MIMO Allows 1 AP to transmit unique data to multiple stations simultaneously Up to 8 spatial streams Compared to a maximum of 4 spatial streams in 11n Up to 8 spatial streams in both single-user and multi-user modes No more than 4 spatial streams per station in multi-user mode Other Enhancements Single sounding & feedback format for beam forming (as opposed to multiple, incompatible formats in 11n) Coexistence mechanisms Independent virtual carrier sense in sub-channels
  5. Topic: What are the typical roaming problems? Scenario: Doctors uses iPad mini`s to view patient records and they are experiencing roaming issues. Answer: 1. Roaming aggressiveness of the wireless client is too high. - Wireless client roams between multiple AP`s, even though signal strength is stable. 2. Roaming aggressiveness of the wireless client is too low. - Wireless client is “sticky” to a particular AP, even though stronger AP is available. Solution: 1. Control the transmit power of each device. - Properly set the transmit power in reference to its location, physical obstructions or type of environment and wireless interference from neighbouring AP`s. - We recommend to set the transmit power initially to 14dBm on the 2.4GHz and 20dBm on the 5GHz then have an incremental of 3dBm if necessary. It is suggested to use an RSSI Tool to help identify the transmit power the AP needs. 2. Set a relative Fast Handover/ RSSI Threshold value. - Some wireless client devices retains connection to a weak signal even if there`s a stronger one available. - Set the RSSI Threshold/ Fast Handover value to -80dBm. It will force the client device to disconnect from the AP thus allowing it to scan and connect to a stronger signal. Applicable devices: EWS360AP, EWS350AP, EWS320AP, EWS310AP, EWS510AP, ECB1750, ECB1200, EAP1750H, and EAP1200H.
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