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Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115007875688-Can-I-change-the-frequency-of-my-DurafonPRO-system-
Scenario: The installer noticed that there is a crossed out handset symbol next to the battery level symbol on the LCD display of his Durafon 1X handset. He is not familiar what that symbol means. Answer: The crossed out handset symbol means that the handset has been set not to receive PA broadcasts. Receive PA can be toggled by pressing MENU, 5, # then select the soft key for ON or OFF.
Question: How does the broadcast from the base unit work? Answer: By default line 3 and 4 are just regular line ports, but if switch to a broadcast mode, they can broadcast the incoming call to all handsets and walkies. For example, if you wire x435 to our line 4 port with broadcast on, it will auto answer with a greeting asking for the group number, or wait to broadcast all. After the beep, you are then broadcasted to the selected group or all handsets.
Question: How many ports/lines does the broadcast take up on the Pro? Answer: There are 4 available time slots on each PRO base unit. It uses 2 of the 4 time slots during a broadcast. One is being used as the occupied line (L4 for example), and the other time slot is used to do the outgoing broadcast to all the handsets. This means that if you are on 3 calls (L1, L2, AND L3), L4 broadcast will NOT work. During a broadcast, if L1 and L2 are in use, and L3 receives an incoming call, the incoming call takes priority. The broadcast stops, and phones ring instead.