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Please see article posted on EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115001898012-How-to-determine-which-Base-Line-to-use-from-a-given-handset-on-DURAFON1X-system-
Scenario: The installer noticed that there is a crossed out handset symbol next to the battery level symbol on the LCD display of his Durafon 1X handset. He is not familiar what that symbol means. Answer: The crossed out handset symbol means that the handset has been set not to receive PA broadcasts. Receive PA can be toggled by pressing MENU, 5, # then select the soft key for ON or OFF.