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Everything posted by laireV

  1. EnGenius is already aware of this and they are working for a fix. The ENS1200 has omni directional antenna and an IP55-Ratedwaterproof housing for exposure to the elements. See attached for the Antenna Beamwidth and Pattern. Antenna Specification and Pattern.docx
  2. Please see article posted on EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115010382528-How-to-resolve-Incompatible-firmware-version-error-on-EWS-controller-
  3. Could you please verify the model of your EnGenius device? There is no EAP1300ENT model.
  4. ENS202EXT is an 802.11b/g/n wireless access point/bridge platform that operates on 2.4GHz radio band. The ENS500 will not work with ENS202 as it is operating on 5GHz radio band.
  5. Hi, There maybe a chance that your linksys router and the replacement modem has the same IP address. If so, you may try changing the IP address of your linksys router and so its DHCP server.
  6. Please see articicle posted on help center: https://helpcenter.engeniustech.com/hc/en-us/articles/115009784868-What-is-Dynamic-Port-Enabled-on-my-DURAFON-SIP-used-for-
  7. Hi, Please try connecting the ENS620EXT directly to a PC or Laptop. * Connect the PC/Laptop to the LAN port of the Injector (via ethernet cable) * Assign a fixed IP address of to the LAN connection of your PC/Laptop. * Disable the wireless adapter of your PC/Laptop * accessed
  8. See article posted on Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115009684768-How-to-use-bulk-update-on-ezMaster-software-
  9. Hi, Dan, The Guest Network is an isolated network built in to EWS access points. There is no way to control and schedule the wireless broadcast.
  10. You've just asked for an RMA. We have provided you the link to where you can send an RMA request. If none of the documentation we provided could help you, then this may obviously an issue with the phone. How about try a different battery if you have a spare one.
  11. You may fill out the RMA request form from the link below and send to [email protected] https://www.engeniustech.com/rma-service.html https://www.engeniustech.com/wp-content/uploads/2016/12/RMA-Request-Support-Form1.doc
  12. I would appreciate if you could let me know the issue that you are experiencing with your DURAFON1X
  13. We do have DURAFON 1X quick reference sheet too. You may also check some articles posted on EnGenius Help Center.See below: https://helpcenter.engeniustech.com/hc/en-us/categories/204204307-Telephony-Systems DuraFon_1x_Quick_Ref_Sheet_and_FAQs_FINAL.doc
  14. See article posted on EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115007238208-How-to-Update-ezMaster-Software
  15. Hi, Please see article posted on EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115003481048-How-to-save-Changes-on-ENS200EXT-
  16. Please make sure that you your ENH202 is already equipped with the latest firmware build posted on EnGenius official website.
  17. The ENH202 has no repeater function. Since the ENH202 (client bridge) is connected wireless from the existing router, you may connect an ENS202EXT at the back of the client bridge to provide wireless.
  18. Check out the link on the EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/115007875688-Can-I-change-the-frequency-of-my-DurafonPRO-system-
  19. You would have to download the firmware from the link provided and save it to a PC/laptop. Login to the configuration page of the EHN700EXT and go to firmware upgrade. Browse the file from the PC/Laptop and upload it to the ENH700EXT
  20. Try flashing the firmware then reset and reconfigure the units. Use the link below to download the firmware: https://www.engeniustech.com/engenius-products/outdoor-ruggedized-access-point-dual-band-n600/
  21. Reuse the non-overlapping channels. You can use the same channel on 2 access points as long as they are not adjacent to each other. 802.11b/g/n (mixed) 802.11a/n (mixed)
  22. Are you using the PoE injector and power adapter that came with the ENH1750EXT? You may also try implementing the following settings below: *For 2.4GHz Change the Channel HT mode to 20MHz only Use non-overlapping channel: 1,6, or 11 Use WPA2-PSK/AES only for the wireless security Set the TX power to 18dBm *For 5GHz Change the Channel HT mode to 80MHz only Use non-overlapping channel: 36, 52, 100, 116, 149 Use WPA2-PSK/AES only for the wireless security Set the TX power to 23dBm
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