PlatinumCCTV

ENS202 Issue

We recently installed 2 sets of antennas for two separate clients, and are having intermittent issues.

 

On each site, we have two antennas: one set to access point, and the other set to client bridge. The Access point stops broadcasting and needs to be rebooted to re-establish connection. This happens frequently, on a daily at the best basis.

 

The antennas are ENS202 Long Range Wireless 11N Outdoor AP/CB units.

Firmware version is: 1.5.68

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You mentioned that the AP stops broadcasting, have you checked if other devices such as a laptop or smartphone detects the signal from the AP? Does the AP power off by itself?

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AP does not power off.  No Devices can find it until we power it off and back on, then devices find the network and are able to connect to it. We have tried it with 4 different ENS202 units (alternating which one is broadasting) in 2 different environments.  Both are having same issue

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How long is the Ethernet cable that connects the PoE injector to the AP? The ENS202EXT has a proprietary 24V PoE injector and the recommended length is up to 30 meters (98.4ft). 

Another step you can try is to disable auto-channel on the AP and set it to the non-overlapping channel i.e. 1, 6, or 11, that is least congested in the area. BTW, how far apart are the ENS202 from each other?

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Cables are within 100 feet. On both locations, the antennas are 150 feet apart.

 

Due to the range of the antennas (even set to lowest power), there are no channels that are not congested.  It is picking up probably 100 Access points in the area  some on each channel but lower strength than the other antenna in our circuit by far

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At only 150 feet apart, try lowering the transmit power of both ENS202 to around 14 dBm to 17dBm. Just make sure that the RSSI is between -45 dBm to -60dBm.

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Have you tried swapping the PoE injector with the other ENS202? Just in case the PoE injector does not supply sufficient power to the AP to broadcast properly. 

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No, we haven't. Does the transmitter require more power than the receiver unit? Or are you thinking that one might be faulty and not outputting enough juice consistently? 

 

Thanks for all the assistance

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Correction. We did in fact switch power supplies on one of the sites, no change.

 

We've also flipped transmitter/receiver for the two antennas. We are connecting to network through the power adapter as well

Edited by PlatinumCCTV
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