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Going to try the community since firstname.lastname@example.org seems to be slow. When I first set the ews7928fp I was able to get updates from the engenius server. More than 6 months have passed and I see some firmware on the website for the switch and the 22 EWS310 AP that I have. When I click on "one-click update" I get the following message, Unable to check update from server, please check your network settings. The switch has a IP, Mask, Gateway and DNS. I can see NTP requests going out. I can run a ping and trace to google 220.127.116.11 but I do not see any request going out to any servers for updates on the firewall. Yes, the any to any rule allows the traffic outbound as it did on day one. EWS310AP 3.0.24 + 1.8.8 Switch version:v1.05.42-c1.8.14 Controller version:1.8.14