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About Mike

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  1. You can get the latest firmware from the Durafon SIP product page on our website, www.engeniustech.com
  2. What is the version of the firmware on your Durafon SIP base? Latest version is v1.11.1.
  3. Yes, the SA2312 is a 2.4GHz 3x3 antenna and is installed on an AP with 3 antenna connectors for the 2.4GHz radio.
  4. no internet only sometimes

    Try setting each AP and the Fios gateway on different SSIDs to check which AP you are having trouble with. You can even set different SSID for 2.4GHz and 5GHz bands to check which band you are experiencing the issue. You may also want to check out the following article from EnGenius Help Center: https://helpcenter.engeniustech.com/hc/en-us/articles/232058387
  5. EWS360AP Operating Channel/Channel

    Perhaps the APs are avoiding channel 64 because of DFS function. If you set the channel on a non-DFS channel such as 36, 44, 149, 153, 157, or 161, does the channel revert to 40?
  6. no internet only sometimes

    If the mobile device loses access to the internet, does it still get a valid IP address from the wireless connection? Is the problem occurring on all APs? Or just the indoor APs or just the outdoor AP?
  7. Did you enable L2 isolation on the WLAN settings? If you did then disable the L2 isolation.
  8. To find the physical reset button on the EWS870AP and EWS871AP Neutron access points, please check out the following article on the EnGenius Help Center: https://engeniustechsupport.zendesk.com/hc/en-us/articles/115001814612
  9. EMR3000 PoE?

    The EMR3000 can only be powered using the default 12V 1.5A power adapter that comes with it. It cannot be powered via PoE.
  10. Richard

    You can use a pair of EnStationAC or EnStation5-AC in WDS Bridge mode. However, the throughput will not be 1Gbps. Maybe 100-200Mbps.
  11. ENS202 CMD Reboot, AP/CB too Close

    Are the ENS202's directly facing each other? Have you tried having them facing askew from each other.
  12. EWS5912FP fans

    The EWS5912FP has 1 fan at the back.
  13. Neutron AP MeshCam Outdoors

    The EWS1025CAM is designed for indoor use only. It is not designed nor rated for outdoor use.
  14. The EnTurbo APs do not support Mesh. Check out the following article on the EnGenius Help Center: https://engeniustechsupport.zendesk.com/hc/en-us/articles/115001578211
  15. There are some features that are not supported by EnTurbo devices when managed by a Neutron switch or the ezMaster software: https://engeniustechsupport.zendesk.com/hc/en-us/articles/115001578271